When you book with us or visit our website, we collect information that helps us process your reservation and improve your experience. This includes your name, email address, phone number, billing address, booking details, and communication history. We also collect technical data like your IP address and browser type through cookies and analytics tools as you browse our site. Rest assured: payment information is processed securely by Hospitable, our booking system provider, and we never store or handle your credit or debit card details directly.

When you book with us, your personal information powers every part of your stay, from confirming your reservation to coordinating check-in and responding to questions along the way. We use your details to process bookings, communicate about your arrival and departure, provide customer support, and keep your experience smooth from start to finish. We also use this information to improve our website and services, respond to your inquiries, and meet legal or regulatory requirements. All of this happens through Hospitable, our trusted third-party booking system provider, which handles reservations, availability, payments, and automated guest communications. When you book, your information is processed according to Hospitable's privacy policy and data protection practices. We don't store or process your payment details ourselves.

Cookies help us understand how you move through our website and where we can improve. You can disable them anytime through your browser settings if you prefer. We also retain your personal information only as long as needed to complete your booking, support your stay, and meet legal requirements. Information processed through Hospitable follows their data retention policies, and we don't keep data longer than necessary.